Consumer beware!!! Seriously take caution.
Recently I received a phone call telling me I was a preferred Master Card customer and they wanted to show their appreciation by sending me this package deal. It was free as long as I canceled the two included subscriptions (one for identity theft and the other for SIX magazines) within two weeks. Needless to say my strong desire to avoid any fees motivated me greatly and I canceled both within two days. All should be well, right? No.
Two days ago I received a phone call from the magazine company saying I was going to have to pay $50 a month for 13 months...WHAT?!? They told me I did not cancel my subscription in time and now I was obligated to pay for the package of six, I reapeat, SIX magazines that I didn't even want. Let me say too that I already subscribe to three magazines that I DO want and all three I willingly and knowingly paid for all up front with no monthly payment. That would have meant I was getting NINE magazines a month. Ummmm, no. So after being bullied by the "customer service supervisor" I felt hopeless and stupid for making such a costly mistake. BUT thank God for a wonderful husband who provides comfort and solace and understanding. He was patient and encouraged me to try to fight this so-called obligation. Which I did after I finished my pity party and wallowing in despair over losing so much money. I spent some time praying about my situation and decided to start at the beginning with the company that originally called with said promotional package. Thank Heavens their number was still in my phone! The company in turn provided me the number I was previously given to cancel both identity theft and my obligations to a certain magazine company. When I called guess what... I don't think you are going to guess this... okay are you ready? As it turns out I did IN FACT cancel my trial periods on time. The lady I spoke with said the individuals calling me were just trying to pressure me into paying for and actually committing to a subscription. She then informed me to just hang up if they call again because I had indeed canceled EVERYTHING on time. Let me remind you though the caller from the skeevy magazine company said I
owed them and there was
no way out of my contract, I was
obligated to pay for something I NEVER EVEN HAD. Seriously!? This is how a company does business. Bully people into believing they have an outstanding balance and accidentally committed to something outrageous! Rude and seriously unjust.
Anywho, because this company had my card number I had to call and cancel my card and get a new number and go through a huge hassle and ordeal just to figure out I was right and they falsely accused me of owing them money. I say again that these people are rude and they know exactly what they are doing. Manipulating consumers by threatening them and pushing them around is the way they make money. Sad, but apparently true. It is a huge scam! Which Dave Ramsey talks about in his books and teaches you in Financial Peace University, where thankfully my darling husband was paying attention and knew I was being boonswaggled.
Additionally when I spoke to the lady at USAA she told me this happens ALL the time. You have to be careful. Even if you say no, there have been incidents where they still insist you owe them money. Just hang up. As long as they don't have your card number and you do not approve a charge to your account you should be good. Something else to keep in mind, the USAA rep said that if you get a call like I did, you need to hang up and call your bank or card company and ask THEM if they have the same promotion... that is if you want it bad enough otherwise just say no. Stranger danger! I will never EVER accept such an offer and will probably avoid all unknown calls for the rest of my life.
Side note: Normally in a circumstance such as the original phone call, I would just say NO from the beginning, but they already knew my MC number so I thought they were legitimate. Stupid I know, but lesson learned... the hard way. Hopefully this was a lesson you could learn through my experience. Trust me it is uber stressful and emotionally exhausting. LEARN NOW.
Whew!
So you all have a great rest of the week! Mine is looking up now ;)